Contracted maintenance and support, with defined service levels.

Technical support services, delivered under defined service levels, that keep the PCs, servers and peripherals (printers, scanners and so on) in a customer’s IT environment installed and running end to end, in line with standards.

The service is delivered on call and on a service-level basis; scope can be defined as “parts included” or “parts excluded”.

Technical support services covering the installation of LAN and WAN products (switches, routers and so on), the resolution of hardware and system (IOS) problems, and keeping the network running smoothly.

Delivered on call and on a service-level basis.

Technical support services covering the installation of the information security products and systems that keep customers’ IT running and their data intact, accurate and confidential, along with resolution of hardware and system problems.

Maintenance scope can be defined separately for each layer of the organisation’s security architecture.

Installation, bug and problem resolution, localisation, performance tuning, emergency update handling and version upgrade services that keep the software supporting customers’ business processes current, effective and available.

Compliance with regulatory and procedural changes is handled under the same scope.

We serve our customers as an authorised warranty center for IBM, Lenovo, HP, HPE, Aruba, OKI, Lexmark and Epson.

Beyond warranty work, our 600 m² of technical service space in İstanbul and Ankara handles integrated-level repair of all IT equipment.

IMAC is the umbrella term for installing existing IT hardware, relocating and moving it, and adding hardware or applications to existing systems.

Carried out in a planned way, whether for one-off or recurring requests.

All technical services provided without a contract, as and when needed, and assessed on a per-call basis.

Regardless of product group, these services can take the form of hardware, software, system and/or network expertise.